CUSTOMER CARE
TECNOFRIGO provides its clients with generical and specific assistance after sale:
the assistance is made on structures for occasional breakdown or planned assistance.
Thanks to our qualified and expert technicians we can provide our clients with an efficient customer care.
Apart from the normal assistance on place, many other services are provided, on the base of thelephone callings:
- Reasearch for the solution of simple problems
- technical advices for the installation of spare parts
- information on periodical checks to be done
Tecnofrigo Tuscany ensures its clients in a short time, with the necessary spare parts and technical interventation in 48 hours.
The experience, the qualified technicians and the broad warehouse guarantee this great service.
Tecnofrigo provides interventation of planned maintenance regulated by a specific contract.
The service furnished periodically, in predeterminated dates, includes a set of controls and mantainance planned on the base of the type of system and effective necessities.